TranSol use two cargo claim
forms, one for General (Commercial)
cargo and one for Household
Goods & Personal Effects. The
main difference between these
forms is in the 'claim details'
field.
Insurer: What
is the name of your insurer,
the company that issued your
certificate of insurance
Claimant: You.
The company name if you are
a company, your name if you
are an individual.
Cargo: A description
of your goods. For household
goods and personal effects put
'HGPE'. For commercial cargo
choose a category which best
describes the product, eg foodstuffs,
clothing/textiles, chemicals,
manufactured goods
From: Where did
the transit start (city, country)
To: Where did
the transit cease (city, country)
Mode of transport:
Specify the primary mode of
transit eg Sea, Air, Truck,
Rail. More than likely, your
goods came by several modes
(eg rail to port of loading,
then by sea, then by road from
port of discharge to place of
delivery). Please specify the
primary mode of international
transit, which would be sea
in the example given.
Vessel & voyage no./flight
no.: Identify the name
of the vessel and the voyage
number if the cargo came by
sea, or the flight number if
by air. The name of the vessel
and voyage number can be found
on the bill
of lading.
The flight number can be found
on the air
waybill.
Name of carrier:
The name of the carrier will
be on the bill of lading or
air waybill. In the case of
seafreight this may be a freight
forwarder or a shipping company,
and for air freight it may be
a freight forwarder or an airline.
Do not put the name of the local
trucking company, who would
have only completed the final
leg of the transit. If you used
a customs agent for customs
clearance or documentation,
do not put their name here.
Their role is distinct from
that of the carrier.
Bill of lading/air waybill
number: Can be found
on the bill of lading or air
waybill
Container number:
This is only relevant to sea
freight. The container number
will be identified on the bill
of lading.
Date of loss:
It is unlikely that you will
know on exactly what day the
goods sustained damage. If you
do not know the exact date,
please state the date that the
goods were delivered to you.
Cause of loss:
Identify, in broad terms, what
happened to the goods, eg water
damage, crushing, breakage,
non delivery, short delivery
Commercial invoice number:
(commercial
cargo only) This number
can be found on the commercial
invoice
Certificate of insurance
number: This number
can be found on the Certificate
of Insurance
Claim details:
The field for the General Claim
form is different than that
for the HGPE claim form.
The
General Claim form is as follows:
| Description
of Item
|
Quantity
|
Repair
/ total loss
|
Amount
claimed
|
What
is being claimed for?
|
How
many? |
Is
the claim for repairs or
for the full value of the
item claimed for (total
loss)? |
What
is the amount claimed? |
Amount
claimed
The amount you are claiming
for this item net of GST.
GST
GST is a New Zealand tax applying
to the provision of goods and
services. If you have items
repaired or replaced in New
Zealand, GST will apply.
GST does not apply to total
loss claims for items purchased
overseas
HGPE
claim form as follows:
| Description
of Item
|
Quantity
|
Repair
/ total loss
|
Date
of purchase
|
What
is being claimed for?
|
How
many? |
Is
the claim for repairs or
for the full value of the
item claimed for (total
loss)? |
When
was the item originally
purchased? |
Depreciation
allowance
This applies when the item cannot
be repaired, or is not economical
to repair (ie the repair costs
exceed the value of the item).
Unless you have a 'new for old'
provision in your policy, your
insurers will not reimburse
you the new purchase price of
an 'old' item. By including
this field in the claim form,
your insurers are asking you
what a fair deduction would
be for 'wear and tear'. There
are no fixed rules for the application
of depreciation, and in the
event that your insurer does
not agree with the figures you
have applied, this must be negotiated
between yourselves and your
insurers. Start by asking yourself
what the normal lifetime of
the item would be, then apply
a percentage for how old the
item is, for example if the
item has a lifetime of 10 years
and it is 5 years old, apply
a 50% deduction for wear and
tear.
Amount
claimed
The amount you are
claiming for this item net of
GST.
GST
GST is a New Zealand tax applying
to the provision of goods and
services. If you have items
repaired or replaced in New
Zealand, GST will apply. GST
does not apply to total loss
claims for items purchased overseas
Was the damage noted upon
delivery?: Did you note
the damage on the delivery docket
at the time that the goods were
delivered (yes or no)?
If 'no', why not?:
Insurers need to know why damage
was not noted upon delivery
as this has a bearing on their
prospects of recovery against
the carrier after the claim
has been settled.
Has a pro forma claim
been lodged against the carrier?:
If you have not lodged a pro
forma claim
against the carrier, it is important
to do so as soon as possible.
To print a blank pro forma,
click
here.
For information on how to complete
the pro forma, click
here.
*
Please ensure that you sign
and date the claim form after
completion
Document
Checklist
The
claim form contains a document
checklist listing what documents
your insurer requires in order
to settle your claim. Some points
to keep in mind about the document
check list:
Management
If
you do not have the document
listed, please note this in
the space provided